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ServiceNow Product Owner, Service Now, ITIL, Process Implementation, Incident Management
£400 - £500 per day
Sell Side
Rest of the UK
Role Type:
Contract Duration:
Phone Number:
0207 280 9905
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Date Posted:
ServiceNow Product Owner, Service Now, Product Owner, Product Ownership, ITIL, Process Implementation, Incident Management, Problem Management, Change Management, Product Lifecycle

My client, a leading global organisation are currently searching for an experience Product Owner to come and join them on a large-scale critical ServiceNow implementation project on a contract basis. They are going through a huge transformation stage and thus need a strong Product Owner to come in who has preferably successfully implemented and been a part of the ServiceNow full product lifecycle.

This role requires someone with at least 5 years of previous ServiceNow experience, ideally in a Product Owner or Project Manger position. You must also have a deep understanding of ITIL or ITBM service lifecycle. You will be responsible for the usage of ServiceNow across multiple geographies and time zones and must produce functional specifications in collaboration with solution architects. You will need to oversee the Administration, configuration and customisation of ServiceNow applications for all new and existing implementations.

Candidates must have:
  • Experience as a Product Owner/Project Manager preferably within the Financial Services Industry with a specific focus on ServiceNow implementation
  • Solid experience of having been a part of implementing ServiceNow in their career
  • Strong Service Management experience – have to be ITIL qualified and understand problem, incident and change management
  • Some experience of a working within a software development / technical background (highly beneficial)
  • Agile/waterfall exposure in previous roles
  • Strong experience of building effective relationships both with technical and business partners
  • Prince 2 Qualification would be highly desirable
This is an excellent opportunity for someone who is keen to step up into a critical position for the business, joining a global organisation during an exciting period of change and growth.

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